送货、换货和退货
我們負責運送
Fast, secure & discreet global shipping
我們在全球範圍內安全地交付網上商店產品
在 Pladinum,您可以在收到商品後 30 天內輕鬆免費退貨或換貨。您可以在我們的網站上找到有關此流程的所有重要詳細資訊和問題解答。如果需要,只需申請換貨或退貨即可。
Rules for exchanging or canceling
- The product should be in its original, unused condition, as much as possible.
- The product should, if possible, come with undamaged packaging, all accessories, and any unread manuals.
Returning your earbuds?
For hygiene reasons, any earbuds returned must be unused. We cannot accept used items.
Don’t meet the rules?
If you think you don’t meet the rules, we have options. We inspect your product when it arrives and consider what we can offer. Please note, we may reduce the refund if there are clear signs of use beyond normal checking. The reduction amount will be looked at individually. You choose the best option for you and what to do with your product.