Entrega, cambio y devolución

Nos encargamos del envío

Fast, secure & discreet global shipping
Entregamos los productos de la tienda web de forma segura en todo el mundo.

En Pladinum, puedes devolver o cambiar un artículo de forma gratuita en un plazo de 30 días desde su recepción. En nuestro sitio web encontrarás todos los detalles importantes y respuestas a tus preguntas sobre el proceso. Solo tienes que solicitar un cambio o devolución si lo necesitas.

Rules for exchanging or canceling
  • The product should be in its original, unused condition, as much as possible.
  • The product should, if possible, come with undamaged packaging, all accessories, and any unread manuals.

Returning your earbuds?

For hygiene reasons, any earbuds returned must be unused. We cannot accept used items.

Don’t meet the rules?

If you think you don’t meet the rules, we have options. We inspect your product when it arrives and consider what we can offer. Please note, we may reduce the refund if there are clear signs of use beyond normal checking. The reduction amount will be looked at individually. You choose the best option for you and what to do with your product.

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