配送・交換・返品

発送は当社が行います

Fast, secure & discreet global shipping
ウェブショップの商品は世界中に安全に配送されます

Pladinum では、商品を受け取ってから 30 日以内であれば、無料で簡単に返品または交換できます。このプロセスに関する重要な詳細と質問への回答はすべて、当社の Web サイトでご覧いただけます。必要な場合は、交換または返品をリクエストしてください。

Rules for exchanging or canceling
  • The product should be in its original, unused condition, as much as possible.
  • The product should, if possible, come with undamaged packaging, all accessories, and any unread manuals.

Returning your earbuds?

For hygiene reasons, any earbuds returned must be unused. We cannot accept used items.

Don’t meet the rules?

If you think you don’t meet the rules, we have options. We inspect your product when it arrives and consider what we can offer. Please note, we may reduce the refund if there are clear signs of use beyond normal checking. The reduction amount will be looked at individually. You choose the best option for you and what to do with your product.

>_ 建設中