Levering, ombytning og returnering

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Vi leverer webshoppens produkter sikkert over hele verden

Og hos Pladinum kan du nemt returnere eller bytte en vare gratis inden for 30 dage efter modtagelsen. Du kan finde alle de vigtige detaljer og svar på dine spørgsmål om processen på vores hjemmeside. Du skal blot anmode om at bytte eller returnere, hvis du har brug for det.

Rules for exchanging or canceling
  • The product should be in its original, unused condition, as much as possible.
  • The product should, if possible, come with undamaged packaging, all accessories, and any unread manuals.

Returning your earbuds?

For hygiene reasons, any earbuds returned must be unused. We cannot accept used items.

Don’t meet the rules?

If you think you don’t meet the rules, we have options. We inspect your product when it arrives and consider what we can offer. Please note, we may reduce the refund if there are clear signs of use beyond normal checking. The reduction amount will be looked at individually. You choose the best option for you and what to do with your product.

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