送货、换货和退货
我们负责运输
Fast, secure & discreet global shipping
我们安全地向世界各地运送网店产品
在 Pladinum，您可以在收到商品后 30 天内轻松免费退换货。您可以在我们的网站上找到有关此流程的所有重要详细信息和问题的答案。如果需要，只需申请换货或退货即可。
Rules for exchanging or canceling
- The product should be in its original, unused condition, as much as possible.
- The product should, if possible, come with undamaged packaging, all accessories, and any unread manuals.
Returning your earbuds?
For hygiene reasons, any earbuds returned must be unused. We cannot accept used items.
Don’t meet the rules?
If you think you don’t meet the rules, we have options. We inspect your product when it arrives and consider what we can offer. Please note, we may reduce the refund if there are clear signs of use beyond normal checking. The reduction amount will be looked at individually. You choose the best option for you and what to do with your product.