Help

The support you need to host your digital world, how can we help?

Explore our continuously expanding Pladinum knowledge library for tutorials and instructional materials.

Start here with simple how-to’s

Most common help topics

Check out the categories below to find some handy articles and tutorials.

Find all help topics per subject

General & FAQs

Learn about our API, promo credits, and FAQs.

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Checkout & Billing

Learn about billing FAQs, payment profiles, credits, and more.

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My Account

Learn about account authentication, security, sub accounts and more.

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Domains

Learn about domain registration, management, renewals, and more.

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Hosting

Learn about getting started with hosting, cPanel, file upload, migration, and more.

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Website

Learn about using WordPress and other website builders, site settings, and documentation.

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Email

Learn about Webmail, hosted and mail server.

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Office

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Managed services

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Servers

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