Help

The support you need to manage your digital world, how can we help?

Explore our continuously expanding Pladinum knowledge library for tutorials and instructional materials.

Start here with simple how-to’s

Most common help topics

Check out the categories below to find some handy articles and tutorials.

Find all help topics per subject

General & FAQs

Learn about our API, promo credits, and FAQs.

All articles
Checkout & Billing

Learn about billing FAQs, payment profiles, credits, and more.

All articles
My Account

Learn about account authentication, security, sub accounts and more.

All articles
Domains

Learn about domain registration, management, renewals, and more.

All articles
Hosting

Learn about getting started with hosting, cPanel, file upload, migration, and more.

All articles
Website

Learn about using WordPress and other website builders, site settings, and documentation.

All articles
Email

Learn about Webmail, hosted and mail server.

All articles
Office

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Managed services

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All articles
Servers

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All articles

We want to help,
We really do

Chat with an expert

We want to help,
We really do

Chat with an expert